Help

Help Center – Picha Safari

Welcome to the Picha Safari Help Center. We're here to assist you in navigating our platform and making the most of your photography experience.

Frequently Asked Questions

1. How do I sign up as a contributor?
Go to the Sign Up page and create an account. Once verified, you can start uploading your images for review.

2. How much do I earn from my photos?
Contributors earn 70% of every sale made through the platform.

3. How do I upload images?
Once logged in, go to your dashboard, select “Upload Image,” and follow the prompts. Ensure all images meet our quality standards and include accurate titles, tags, and EXIF data.

4. What are the image requirements?

• High-resolution JPG or PNG files
• No watermarks or branding
• Authentic, original content with accurate metadata
• No adult or explicit content allowed

5. How are my photos protected?
All content is watermarked and downloads are controlled to prevent unauthorized use. We also actively monitor the platform to flag and remove misuse.

6. How do buyers make purchases?
Buyers can browse the marketplace, add images to cart, and pay securely via supported payment methods. Once purchased, users can download the files without watermark.

7. I need help with something else. What should I do?
You can contact our support team at support@pichasafari.co.ke or use the chat feature available on the platform for immediate assistance.